certain rights:

•   You have the right to work at a job of your choice.
•   You have the right to be treated well by the staff.
•   You have the right to a safe place to work.
•   You have the right to eat your lunch during lunch break.
•   You have the right to keep your own money unless you agree in writing
that you need help with it.
•   You have the right to know the rules about working.
•   You have the right to state your preferences about what you want to learn.
•   You have the right to speak up for yourself and to know what to do when
you don’t like something.
•   You have the right to have another person speak for you.
•   You have the right to a meeting to talk about what you are learning here.
•   You have the right to have your questions or concerns answered as soon
as possible.
•   You have the right to get the training you need to live and work more
independently.
•        You have the right to review your personal file
•        You have the right to have freedom from abuse, financial or other
exploitation, retaliation, humiliation, and neglect

What to Do If I Don’t Like Something - A Grievance Procedure for People
Participating in Programs Offered by SDS Employment

If something happens to you here and you think it takes away one of
your rights, then you can start a grievance.

•    What are your rights?  Rights are things that the law says you have, like
the right to training that you need to live and work.
•    What is a grievance?  It’s what you can do if you think that the program is
taking away one of your rights.  A grievance gives you the chance to tell
your side of the story and to try to get things changed.

What do you do?

1.  Tell someone who works with you about the problem.  They will help you
write it down on a piece of paper.  Do this within 7 days of when the problem
happens.
2.  This staff person will try to help you with your problem and tell you an
answer to it in words and writing within 7 days.
3.  If you don’t like the answer, then you can take the problem to the
Program Manager within 7 days.  The Program Manager will then try to help
you with your problem and tell you an answer to it in words and writing
within 7 days.

ADDITIONAL LINKS:

California Department of Developmental Services (DDS) Consumer
Rights Complaint Process:

http://www.dds.ca.gov/complaints/complt_cr.cfm
Rights of Persons Participating in
Programs Offered by SDS
Diversified Training and Employment Services for People with Disabilities
Since 1981